Frequently Asked Questions

I have my own design. Can you able to print it?

Absolutely.  As long as it is within the ethical standard and does not offend any religion, culture, race or gender.

 How do I send my picture or design?

Sending your image is so easy. Just email it at sales@whizzybits.com.au and don't forget to mention your order or receipt number. We will get in touch with you within 24 hours to discuss your design or image.

 How long would it take for me to receive my orders?

Upon receiving your design or image, we will send you a proof within 24 hours and upon your approval, we will proceed to the printing process. We will not proceed without your consent. Depending on how quickly you respond, you normally receive your order within 4-6 working days after approval of the final proof.

 What are my payment Options?

We accept payment by credit card or by Paypal. If paying by EFT please allow one day for money to show up in our account. For EFT payments an invoice will be emailed once the order has been packed and is ready for shipping. The banking details are located at the bottom of the invoice. Please also use the invoice number as a reference when making payment.

 Do prices include GST?

Yes all pricing on our website includes GST

 What are the postage charges?

This will depend on the delivery postcode and the weight of the parcel. You can get an estimate of the postage by entering your postcode when you view your cart.

 Is my Credit Card Secure?

Absolutely, we take your privacy seriously. We store any information you give us securely and we use high-level SSL encryption technology, which is the most advanced security software currently available for online transactions. Whizzy Bits does not store your personal credit card information.

Do you install signage as well?

Yes we do sign installation within Greater Sydney. 

Do you accept print only ?

Absolutely. Just let us know the media where it will printed, dimensions and the bleed requirements. And we could print it for you.

What printer do you use?

 To ensure that we meet customers demand and expectations, we have different types of printer depending on your requirement. We use a 1650mm Mimaki latex printer, 1370mm Mutoh Ecosolvent Printer, Sawgrass Sublimation Printer and DTF printer.